I was recently asked what my management style at work is. I’ve been a director of two departments in the agency I work at, and someone asked how I “handle” staff with different personalities, what I do or say when someone “screws up” or when I have to admonish one of them. I answered that I take the straightforward approach and never beat around the bush. I am their boss first and friend second. I play to everyone’s strengths, and I encourage my staff to always come to me with questions. I try to model my style after the mashal of the rav who looked through several s’farim to answer a simple question from a woman. After the woman left, satisfied with her answer, the talmidim of the rav asked why he spent so much time looking up the answer when anyone could have answered that question in a moment without looking up the answer. The rav’s reply is where I take my lesson from: “If I answered right away and didn’t even think about it for one moment, the woman would feel foolish and embarrassed and may never come when she has another question that may in fact be an important one. I spent some time looking for an answer so she may come to me with another in the future.”